Privacy Policy

Last Updated: September 1, 2026

At Barbz & Co., we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect information when you visit our website, shop with us, use our Personal Shopping service, join our community or otherwise interact with Barbz & Co.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information when you interact with Barbz & Co., including when you make a purchase, create an account, contact us, submit a Personal Shopping request or subscribe to our communications.

The information we may collect includes:

Your name
Email address
Phone number
Delivery address
Billing information
Order and purchase history
Product preferences
Personal Shopping requests
Reference images you upload
Communications with our customer support team
Information you provide when joining our community or participating in promotions

We may also automatically collect certain technical information when you use our website, including:

IP address
Browser type
Device information
Pages visited
Website activity
Cookies and similar technologies

2. How We Use Your Information

We use your information to provide and improve our services.

This may include:

Processing Orders

We use your information to:

Process purchases
Confirm payments
Arrange delivery
Provide order updates
Handle returns and customer support

Personal Shopping

When you submit a Personal Shopping request, we may use the information you provide to:

Understand what you are looking for
Source relevant products
Contact you with available options
Process approved purchases
Arrange delivery

Improving Your Experience

We may use information about how you interact with our website to improve:

Product recommendations
Website performance
Customer experience
Product selection
Our services and communications

Marketing

With your consent where required, we may send you information about:

New arrivals
Exclusive drops
Restocks
Promotions
Beauty and fashion content
Community updates
Special offers

You may unsubscribe from marketing communications at any time.

3. Payments

Barbz & Co. may use third-party payment providers to process payments securely.

We do not intentionally store complete payment card information on our own servers where payment processing is handled by a third-party payment provider.

Payment providers may collect and process your information according to their own privacy policies.

We recommend reviewing the privacy policy of the payment provider used when completing a transaction.

4. Personal Shopping Requests

Our Personal Shopping service may require you to provide additional information, including:

Product descriptions
Preferred brands
Budget information
Product reference images
Contact details

This information is used solely to help us understand your request and provide the Personal Shopping service.

Reference images and request details may be retained for a reasonable period to assist with your request, customer support and service improvement.

5. The Barbz Community

Barbz & Co. may provide links to or integrate with third-party community platforms, including Discord.

If you choose to join a Barbz & Co. community hosted on a third-party platform, your use of that platform may also be subject to the platform's own privacy policy and terms of service.

Please avoid sharing sensitive personal or financial information publicly within community spaces.

Barbz & Co. is not responsible for information you voluntarily make publicly available in community discussions.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may help us:

Remember your shopping cart
Remember your preferences
Understand how visitors use our website
Improve website performance
Provide relevant content and promotions

You may manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

7. Marketing Communications

If you subscribe to the Barbz & Co. mailing list or otherwise opt in to receive communications, we may send you:

New arrival announcements
Beauty and fashion updates
Promotional offers
Restock notifications
Community news
Exclusive access opportunities

You can opt out of marketing emails at any time by using the unsubscribe link included in our communications or by contacting us.

8. How We Share Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business and provide our services.

These may include:

Payment processors
Delivery and logistics providers
Website hosting providers
Email and marketing platforms
Customer support tools
Analytics providers
Technology service providers

We may also disclose information where required by applicable law or when necessary to protect the rights, safety or security of Barbz & Co., our customers or others.

9. Data Security

We take reasonable administrative, technical and organisational measures to protect your personal information from:

Unauthorised access
Loss
Misuse
Alteration
Disclosure

However, no method of transmitting or storing information online is completely secure. While we work to protect your information, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

Process orders
Provide our services
Maintain business and transaction records
Resolve disputes
Meet legal or regulatory requirements

When information is no longer required, we may securely delete or anonymise it.

11. Your Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

Request access to your information
Request correction of inaccurate information
Request deletion of certain personal information
Withdraw consent where processing is based on consent
Object to certain uses of your information

To make a privacy-related request, please contact us using the details provided below.

12. Third-Party Links

Our website may contain links to third-party websites, social media platforms or services.

Barbz & Co. is not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party service you visit or use.

13. Children's Privacy

Our website and services are not intended to knowingly collect personal information from children without appropriate consent where required by law.

If you believe that a child has provided us with personal information improperly, please contact us so that we can review and take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, business practices or legal requirements.

When changes are made, the updated version will be published on this page and the Last Updated date will be revised.

We encourage you to review this Privacy Policy periodically.

15. Contact Us

If you have questions, concerns or requests relating to this Privacy Policy or your personal information, please contact Barbz & Co.

Email: [Privacy Contact Email]
Website: barbzandco.com

Our Commitment

At Barbz & Co., we believe shopping should feel personal, thoughtful and effortless. Protecting the trust of our customers is an important part of that commitment.

We are committed to handling your information responsibly and using it only in ways that help us provide a better and more secure Barbz & Co. experience.